You are suggested to share details of your product name, Windows version, license information (if applicable), along with a brief description of the issue you are running into. This will help us sort things out at the earliest.

Your product license terms may vary depending on the plan you take on board. If you have any questions regarding using multiple devices, please have a tab on your license details or get in touch with our support team for clearing things up.

Indeed. Whatever information you decide to share with us is handled with due care by our support team and is used only to help answer your questions.

You can download the latest versions of all Shield Max products straight from our official website. Our support staff can help you determine which software version you require.